Privacy Policy

Introduction

Welcome to faceswap, an AI-powered face transformation platform. At faceswap, your privacy is of utmost importance to us, and this privacy policy outlines how we collect, use, and protect your personal information when you use our services.

Effective Date: January 27, 2025

Information Collection and Use

We collect the following types of data to provide you with a better experience while using faceswap:

1. Account Information

   • What We Collect: This includes your name, email address, and any other information you provide when creating an account.
   • Purpose: To manage your account and provide customer support.

2. Usage Details

   • What We Collect: Information about how you use faceswap, including your interactions, features accessed, usage frequency, and generated content.
   • Purpose: To analyze user engagement and improve our services.

3. Generated Content

   • What We Collect: Images and content you upload or generate through our AI face transformation services.
   • Purpose: To process your requests and provide the face transformation services. We do not store your generated images permanently unless you explicitly save them.

4. Device Information

   • What We Collect: Data regarding the devices you use to access faceswap, such as device type, operating system, and browser type.
   • Purpose: To optimize our services for different devices and ensure compatibility.

5. Cookies

   • What We Collect: Small data files placed on your device that help us track user preferences and improve user experience.
   • Purpose: To enhance the functionality of our services and personalize your experience.

6. Payment and Billing Information

   • What We Collect: Information regarding your payment methods, such as credit card number, billing address, and any details required for transaction processing. Payment processing is handled by our payment processor, Creem, which acts as the Merchant of Record.
   • Purpose: To facilitate billing and payment processing for our services.

Data Storage and Security

We take the security of your personal information seriously. The data we collect is stored securely on our servers, and we implement a variety of security measures including encryption and access controls to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• Payment Processing: We share payment information with Creem, our payment processor and Merchant of Record, to process transactions.
• AI Service Providers: We may share your uploaded images with third-party AI model providers (such as Replicate, Fal, Gemini, or Kie) to process your face transformation requests. These providers are bound by their own privacy policies and data protection agreements.
• Legal Compliance: To comply with legal obligations or respond to lawful requests from public authorities.
• Protection of Rights: To protect our rights, property, or safety, or that of our users or others.
• Service Providers: To provide services through trusted third-party partners who assist us in operating our website or conducting our business, subject to confidentiality agreements.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "effective date" at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Third-Party AI Models

faceswap uses third-party AI models to provide face transformation services. When you use our service, your uploaded images may be processed by these AI providers. We are an independent service and are not affiliated with, endorsed by, or sponsored by these AI model providers. Each AI provider has its own privacy policy and terms of service that govern their use of your data.

Data Retention

• Account Information: We retain your account information for as long as your account is active or as needed to provide you services.
• Generated Images: Generated images are temporarily stored for processing and are automatically deleted after a reasonable period unless you explicitly save them to your account.
• Payment Information: Payment information is retained by our payment processor, Creem, in accordance with their privacy policy and applicable laws.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request data portability

To exercise these rights, please contact us at the email address provided below.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Email: [email protected]

Support Hours: We aim to respond to all inquiries within 3 business days.

By using faceswap, you consent to our privacy policy and agree to its terms. Thank you for trusting us with your information!